Frequently Asked Questions
We are a group of skilled programmers. We have been operating on both Android and iOS since 2016. Over 20,000 customers worldwide rely on our low-cost, guaranteed services.
We provide support for more than 20 different iOS, Android, and Facebook games. The services provided for these games include various amounts of in-game currencies, player leveling, and other things, as well as combo packages of everything.
Yes, you may purchase with complete confidence. We guarantee you will not be banned from the game. To avoid abuse of our service with some games (none so far), we will publish some guidelines for such games. These guidelines will safeguard your gaming profile.
Search the game page on our website to see whether there is a guideline list for it or not; it should be displayed in the description tab.
As was previously said, not all games have guideline lists. If a game contains a guidelines list, you can check it out before buying a product for it by going to the game page on our website and reading the description. The phrase "Game contains a guideline list" should appear. The absence of these terms indicates that there are no rule lists for the game.
We would be happy to share our guideline list with the public if a game has one. Sadly, we are unable to provide that for the safety of the gaming profiles of our present clients and potential clients like yourself.
However, we can tell you that, generally speaking, the guideline list is designed to regulate how in-game currency is spent and prevent service abuse.
It is absolutely legal, yes. Purchase with assurance! We wouldn't be providing our services if it weren't lawful. We won't do it since it would put our clients and ourselves in danger.
We've been doing this since 2016, in case you forgot.
The answer is that using our services won't result in a suspension/ban.
We want our customers to purchase from us, stay satisfied, and even invite their friends. That won't happen if only one profile is banned, will it? Because of this, we have been going above and beyond to ensure that the items we add to your gaming profile are completely hidden and cannot be tracked by game dev in the short or long term.
Because it is a two-way street, trust benefits both parties. We're giving you a free sample of our work because we desire your trust! When you place your first order, we will send your purchases along with some extras.
A big step in building your trust in us is entrusting us with your private information.
Because of this, we want to provide a means for you to build a trusting relationship with us gradually. We do this by providing a way for you to continue using our service without sharing any personal information with us. Please read about using this link.
We do, indeed. But first, let's talk about PayPal: PayPal accepts all major credit cards (VISA, MasterCard, etc.). If you don't already have a PayPal account, you may get one for free by visiting their website, PayPal Website. If you don't want to open a PayPal account or if PayPal is restricted in your location, you can use our second payment method, which is,
DE Amazon Gift Card (Germany) or US Amazon Gift Card (USA): This technique requires you to purchase a DE Amazon Gift Card (Germany) or US Amazon Gift Card (USA) from a local shop or online. As an example, consider MTCGame or the Amazon.com website.
Once you have obtained the gift card code for the product value that you wish to purchase from us, please email it to us using our Live Chat.
Please keep in mind that we will not deliver any items purchased with a DE DE Amazon Gift Card (Germany) or a US Amazon Gift Card (USA) until the Gift Card number has been verified as valid. This procedure might take up to five hours.
As a result, we advocate using PayPal as a payment option because it takes 10 minutes to deliver what you've paid for.
Our typical delivery time is 0–2 hours; however, depending on the number of orders, it may take longer. No order will be kept for longer than three hours.
The operating times are:
10 a.m. to 11 p.m. CEST for live chat (Central European Summer Time).
Order Deliveries: 10 a.m. to 3 a.m. CEST; depending on order volume, this time frame may be extended.
While live chat is unavailable, feel free to place your order(s). It will be handled automatically, without the need for live chat.
Your order history as well as its current state You can also get the order number here: click here.
Before proceeding, you must first log in. We should be able to see your account preferences when you click your name. Please choose "Order History." You may discover your order number, any orders that have been placed, and their current status there.
Sure. When you submit a paid order, we will automatically send bills to your email address.
Please confirm that you are logged in first. Is your name prominently visible at the top of the page? If not, do so before continuing. After you've logged in, click on your name, which should now be shown.
Finally, on the left, select "Edit your account details." There, you will discover all of your information and will be able to alter or edit anything that is required.
A login icon is located at the top of the page. If your name isn't already there, please click on it. Please keep in mind that if your name appears, you are already logged in! Your password does not need to be reset.
If you are not logged in, you will see another icon, "Forgotten Password" after clicking on "Login." Simply click on it. Fill in your email address in the field and click "Submit Request."
Please double-check the email address you provide because instructions will be sent there. Then, please follow the instructions in the email to reset your password.
If you continue to have issues with resetting your password, we can help. Please chat with us using this link.
First, we recommend contacting the PayPal service line; however, below are numerous reasons why a payment may fail. PayPal has a comprehensive payment screening mechanism to help secure your account. This helps prevent unwanted transactions using lost or stolen bank information. Payments that do not go through can sometimes be traced back to a problem with your bank or credit card.
Here are a few suggestions:
Change your preferred payment method or add a new one.
For example, if your preferred payment option is your bank account, we will always try to make payments using your bank account first. If your bank account is having problems, you can switch to an alternative payment method, such as a debit or credit card. If your account only has one card registered, try adding and verifying a bank account.
Contact your bank or credit card company.
Contact your bank or card issuer to see why the payment is not being accepted.
1. Sign in to your Apple ID account page.
2. In the Security section, click "Change Password."
3. Enter your current password, then enter a new one and confirm the new one.
4. Click "Change Password."
5. Sign in with your new Apple ID password to access Apple features and services.
Or head over to this page for more information: Click here.